Pick Up & Delivery FAQ's

Please help us keep our community safe by following all provincial Covid-19 measures.

Now Accepting cash payments at the door - no online order required!

PICK UP:

  • We are located at 16 Denith Rd. Unit LEO3B which is in the same mall as Spryfield No Frills. You'll find us in the rear of the mall, with easy access from Sussex Dr. off of the Herring Cove Road (just after the lights by Tim Hortons). 
  • Pick up hours are Thursday - Friday from 10am-6pm, Saturday 10am-6pm, Sunday 12-5pm 
  • Please allow 2 hours for processing and take note of our current pick up hours. You will receive a notification by text or email when your order is ready for pick up.

DELIVERY:

  • At this time we are reducing our delivery zone to Spryfield and the Sambro Loop. We hope to expand once again in the future, sorry for any inconvenience. 
  • Delivery days will be Tuesdays and Thursdays between 10-7pm
  • Please ensure someone above the age of 19 with a valid ID is home on the next delivery day following your order.
  • At this time we cannot accommodate scheduled deliveries. If you know for certain there won't be anyone home during a certain period of time on delivery day, please leave a note in the comments of your order. We will make every effort to accommodate your needs.

Excuse us while we organize ourselves!

Your feedback is vital to our growth, please contact us with any questions or concerns about your experience on our site or with pickup/delivery process.

Thank you for your support,

SERPENT